CSG offers professional consulting services for Salesforce CRM and a suite of complementary Salesforce enterprise applications focused on customer service, marketing automation, analytics, and application development. Salesforce applications and solutions enjoy wide popularity and adoption across business verticals and industries. Kastech has a rich pool of certified and experienced Salesforce consultants who help our clients with their Salesforce journey and maximize the ROI from their investment.
Sales Cloud
- Lead to quote cycle implementation with KPIs and dashboards
- Sales call reporting with Outlook integration of activities
Service Cloud
- Case automation for multilevel complex business cases
- Service console with Einstein insights and CTI integration
CPQ
- Tailored pricing application
- Guided selling settings (price guidance, product segments, customer segments)
Proprietary test automation suites, data conversion automation lab and intelligent integration automation tool proven to work with Salesforce applications